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ISO 20000 ITSM Certification

Blue Sky is a leading consultancy service provider for ISO 20000 ITSM certification consultancy services in Gujarat & in India.

Organizations searching for ISO 20000 ITSM certification consultants in Gujarat & in India, ISO 20000 ITSM certification consultancy in Gujarat & in India, ISO 20000 ITSM certification service providers in Gujarat & in India may contact us. 

ISO 20000 Certification is an IT Service management standard focusing upon improving service quality of organizations involved in IT / IT enabled services.

For more information, please visit www.bluesky.co.in or mail us at info@bluesky.co.in 

Requirements of ISO 20000 ITSM standard. 

Key Requirements of ISO 20000 IT service management standard.

1) Management responsibility

2) Documentation requirements

3)Competence awareness and training

4) Plan service management

5) Implement service management and provide services

6) Monitoring measuring and reviewing

7) Continual improvement

8) Planning and implementing nor changed services

9) Service delivery process

10) Service level management

11) Service reporting

12)Service continuity and availability management

13) Budgeting and accounting for IT serv

14) Capacity management

15) Information security management

16)Business relationship management

17) Supplier management

18) Incident management

19) Problem management

20) Configuration management

21) change management

22) Release management process.

 For more information, please visit www.bluesky.co.in or mail us at info@bluesky.co.in

Blue Sky can provide ISO 20000 ITSM Certification consultancy services to IT Service provider organizations located in Gujarat & in India.

 What is process of ISO 20000 IT Service Management ITSM , What is procedure of ISO 20000 IT Service Management ITSM


1. Gape analysis against requirements of ISO 20000 ITSM IT service management


2. Forming a detailed action plan for fulflling above gapes


3. Designing templates to maintain evidence against requirement of ISO 20000 ITSM IT service management standard requirements


4. Defining policies and procedure as per requirements of ISO 20000 ITSM IT service management standard reequirements.


5. Maintaining system as per defined procedure, policies and templates of ISO 20000 ITSM IT service management standard.


6. Doing internal audit of ISO 20000 ITSM system.


7. Conducting management review of ISO 20000 ITSM system.


8. Giving application to ISO 20000 ITSM certification agency


9. Stage 1 audit of ISO 20000 ITSM system by certification agency.


10. Closing non conformities of stage 1 audit of ISO 20000 certification.


11. Stage 2 audit of ISO 20000 ITSM system by certification agency.


12. Closing non conformities of stage 2 audit of ISO 20000 Certification.


13. Award of certification if any major gapes are not identified during certification audits.

For more information, please visit www.bluesky.co.in or mail us at info@bluesky.co.in

IT Service provider Organizations searching for 

ISO 20000 ITSM Certification in India

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may contact us

We can provide ISO 20000 ITSM Certification consultancy services to IT Service provider organizations located in Gujarat & in India.For more information, please visit www.bluesky.co.in or mail us at info@bluesky.co.in